In today’s hospitality industry competitive edge is attributed to services delivery whether quality whether it for internal departments or customers. Most business now look forward to implement ITIL frame work.
Hashoo group was looking to deploy Service Desk with the help of a system integrator with a comprehensive understanding of ITSM processes. CiT being a trusted technology adviser of Hashoo group and consortium partner of EUCSOL has approached EUCSOL for the deployment services.
EUC Solutions team deployed Service Desk solution in Hashoo Group with thorough professionalism and brought us the desired results of improving service quality. All deliverable were as per standards including post-deployment training.
Muhammad Asghar, IT Infrastructure and Security Manager